Claims Executive


  • Handle oil trading contract claims, calculate, analyze, and put forward feasible proposals to trading team.
  • Liaise and negotiate with suppliers’ counterparties for claims, maintain a pro-active approach and endeavor to maximize the receivable claims and try to achieve win-win solutions with payable claims.
  • Effectively manage open demurrage claims in the DMS and keep track of growing volumes, be sensitive to any potential snowballing of aging claims and pro-actively work with appropriate business units to keep track and settle the claims. 
  • Identify exposures to the company and report traders and shipping team lead on pending claims that may have adverse impacts on the company. 
  • Compile and report monthly trading demurrage report.
  • Handle all ad-hoc demurrage inquiries and reports from HQ.
  • Maintain smooth relationship with counterparts to maintain company image in the market and facilitate smoother negotiations and claims agreements. 
  • Coordinate with trading operators closely and maintain a healthy inter-intra-departmental working relationships.
  • Work closely with other demurrage claims colleagues and cover each other’s work scope when necessary.
  • Other administrative support when needed.


  • Bachelor’s degree in maritime, shipping, logistics or equivalent. 
  • Min 3 years of relevant working experience in shipping or oil trading industry.
  • Good understanding of contracts (incoterms FOB, CIF, DES), charter parties, and key lay-time and demurrage provisions.
  • Strong analytical skills and commercial awareness.
  • Possess good verbal and written negotiation skills.
  • Good team player and self-motivated. Meticulous and inquisitive.


Please write in with a full resume, present and expected salary, contact telephone number(s) and any other relevant information to:


Only shortlisted candidates will be notified


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