Marketing Executive (Customer Service)

Responsibilities

• Daily handling of customer enquiries, requests, and feedback via email and company hotline, ensuring timely closures.
• Assist customers to register their membership particulars online and provide monthly summary report to Retail Management.
• Manage Carwash/Workshop Contracts & Business Relationships – Handling contract and billing administration.
• Manage operator relationship and coordinate with them on customer feedback & resolutions.
• Handle Procurement Services for Retail Stations – Manage tender process and normal purchasing of products and services.
• Coordinate and arrange logistics for our network of retail stations in Singapore.
• Pump price updates and events coordination and execution for Retail.
• Ad-hoc duties as assigned.

Requirements

• Degree in Business/Marketing or equivalent.
• Individual with at least 2-5 years working experience in a fast-paced environment.
• Possess customer service, customer-relationship, and/or purchasing related experience.
• Good interpersonal relationship skills.

Please write in with a full resume, present and expected salary, contact telephone number(s) and any other relevant information us through the email below:

Email: hr@petrochina.com.sg

We regret to inform that only shortlisted candidates will be notified.

Personal Data Protection

In submitting your personal data and/or resume, you shall be deemed to consent to us collecting, using and disclosing your personal data for the purpose of assessing your job application. Information collected may also be disclosed to the PetroChina Group of Companies (which includes PetroChina International (Singapore) Pte. Ltd., Singapore Petroleum Company Limited) for this purpose.