The new SPC&U card provides a fresh new look that comes with an improved SPC&U programme. The main focus of the SPC&U programme is to give value to and reward you, our loyal customers, with instant discounts and no accumulation of spending required.
New features are incorporated into the card to provide added convenience. The new SPC&U card is a contactless card. When SPC rewards you with vouchers, these can be in the form of e-vouchers stored in your registered membership account for use when patronizing at SPC service station. In such programmes, you do not need to bring along physical vouchers and thus minimizing loss of these vouchers.
Furthermore, if you are a registered SPC&U member, we will be able to update you periodically on some of our programmes that continue to bring better value to you and your family members.
Your NRIC/FIN number is used to tag your new SPC&U card to you. Your NRIC/FIN number will be used as your membership login ID for registration of your new SPC&U card and to access membership details in our members’ portal.
We have upgraded our system and there’s no need for hardcopy sign-ups. This provides better security to your personal data by minimizing data entry requirements. For your convenience, you can now register using our members’ portal. To access this portal, please visit www.spc.com.sg/members.
For new registrations, you will need to use your NRIC/FIN number as your login ID and the 16 digit SPC&U card number as your first time login password. Thereafter, please follow the on-screen guide to complete the registration.
We will protect your personal data in our possession or control by making reasonable security arrangements to prevent unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks.
We may, however, disclose personal data if required to do so by law or if such action is necessary to comply with legal requirements or process, to protect and defend our rights or property, or to protect the personal safety of any individual.
For sites to which you log in, you are responsible to ensure the security of your password and not to reveal information to others. If you are sharing a computer with any one, you should always log out after use so that subsequent users will not be able to access your data.
Replacement card can be obtained from any of our 40 SPC service stations. Replacing a card is a simple two-step process:
Present your NRIC/FIN to our cashier
Obtain your replacement card
Your previous card will be de-activated and all your particulars and benefits will be transferred to your new card immediately. An administration fee of $2 will be charged for the 3rd replacement card onwards.
Issuance of e-coupons is subject to the sole discretion of SPC, based on the various marketing promotions organised by SPC. All decisions made by SPC in respect to SPC&U member’s eligibility to receive e-coupons are final. SPC will not entertain any appeal, claim, correspondence or query on SPC&U member’s eligibility to receive e-coupons.
All unused and valid e-coupons are stored in the member’s account. You can login to your account at our SPC&U members’ portal and select the tab ‘My e-coupon’ to view the number of valid e-coupons in your account and its validity period.
Please be informed that the Birthday Treat Campaign has ceased with effect from 30 September 2014. Our loyal registered SPC&U members can look forward to a variety of marketing programmes coming their way.
You can obtain a temporary password to access your account by selecting the ‘reset password’ link in the member login page. You will be required to provide your NRIC/FIN number and the mobile number that you use in your registered profile. A password reset SMS containing a temporary password will be sent to your registered mobile phone. After logging in with your temporary password, you will be prompted to change your password. You are encouraged to update your personal details especially your mobile number.
For security reason, the date of birth can only be entered once. To amend the date of birth, please call our customer service representative at 1800-4771800 for assistance. All other personal details can be amended once you are in the members’ portal.