Business Analyst (ETRM)

Job Overview

This role is responsible for supporting the implementation, enhancement, and ongoing operations of the Energy Trading and Risk Management (ETRM) system by acting as a functional expert, bridging business and technology, optimizing trading and risk management processes, and ensuring system stability, user adoption, and service quality across projects, global rollouts, and post go‑live support.

Responsibilities

Collaborate with vendors and system integrators on post–go-live enhancements and Global Rollout projects. Participate in project activities such as requirements validation, functional design, test plan development, data cleansing, and system migration strategies.
As an ETRM Expert, the candidate is expected to actively assess and provide solutions to meet functional requirements and resolve complex business scenarios with solution architects and software designers.
Participate in and/or lead projects and change management initiatives to optimize business processes.
Design effective testing strategies, write test cases, and conduct functional and end-to-end testing.
Assist the IT Team in ensuring smooth operations of the core ETRM and peripheral applications. Devise mitigation plans to bridge immediate operational gaps and ensure business-as-usual during system cutover and after go-live.
Post go-live, the Business Analyst will be the key on-site contact person to:
- Provide system administrative support to the local user community
- Assess change requests and work out solutions to address them
- Provide training to business units
- Compile user manuals and business guides
Work with developers as Level 2 (L2) support in managing daily incidents and change requests related to the ETRM, and assist in developing a support model with relevant SLA metrics.
Develop a “fit for purpose” support model and continuously measure and fine-tune support performance to meet committed SLAs.
Provide knowledge sharing, gap analysis, and functional solution design support in ETRM Global Rollout projects.

Requirements

Diploma or Degree in Computer Science or Information Technology from a recognized educational institution.
Minimum 3 years of hands-on experience with major ETRM systems such as ASPECT, Enuit, Openlink, Allegro, or Triple Point.
Experience as a functional consultant in the implementation of a new ETRM system and its subsequent operations.
Strong industry knowledge of energy trading and risk management workflows and methodologies.
Experience in requirements gathering, functional design, and documentation.
Experience in test case creation and execution.
Proven track record in managing users and driving business process optimization.
Experience in Level 1 and/or Level 2 ETRM support, with a strong understanding of business and system processes across the end-to-end commodity trading value chain.
Continuous engagement with trading end-users and the ability to champion new initiatives and projects to improve work processes and ETRM system capabilities.

Please write in with a full resume, present and expected salary, contact telephone number(s) and any other relevant information to:

Email: hr@petrochina.com.sg

Only shortlisted candidates will be notified.

Personal Data Protection

In submitting your personal data and/or resume, you shall be deemed to consent to us collecting, using and disclosing your personal data for the purpose of assessing your job application. Information collected may also be disclosed to the PetroChina Group of Companies (which includes PetroChina International (Singapore) Pte. Ltd., Singapore Petroleum Company Limited) for this purpose.